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Tax Exemptions
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Abbreviation
State Name
Tax Exempt
Encompass Tax Exempt
Parts Resources
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ENCOMPASS
MARCONE
PARTS TOWN
RELIABLE PARTS
Email / Phone Interaction
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🧾 Replacement Quote Tool
Authorization:
T&C
Consult
Interaction Type:
Phone
Email
Caller Name:
SVC Name:
Search SVC
Model:
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Serial:
Contact Reason:
-- Select reason --
Estimate Approval
General Inquiry
Payment Request
Replacement Follow-up
Order Parts
Resolution:
-- Select resolution --
APPROVE SVC REPAIR
APPROVE CTR REPAIR
REQUESTED COMP QUOTE
CLOSED FOR DIAG
MFG COVERED
PENDING INFORMATION
DENIED
REQUESTED PRICE MATCH
SECOND DISPATCH
PENDING PTE REVIEW
PENDING SHIPPING ADDRESS
PARTS ORDERED
Dealer Email:
Request Comp Quote
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CTR Estimate
Add CTR Part
Add S&H
Add Taxes
Add Labor
Add Mileage
Add R&R
Parts Resources
Tax Exemptions
Part Cost
Qty
Total Cost
Part Number
Part Name
Actions
BO
Days
$0.00 CTR TOTAL
($0.00 parts)
Labor Cost:
Labor Type:
Labor
Diag
Rework
Mileage Cost:
No Mileage
R&R:
No R&R
Encompass order#:
Amount:
Agent Notes:
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Additional Notes
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Additional Notes
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Approved Parts and Labor
APPROVED PARTS AND LABOR FOR $
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Parts Ordered (Auth Updated)
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Close Out For Diagnosis Fee
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Request Proper Diagnosis
HELLO, PLEASE PROVIDE PROPER DIAG FOR REVIEW (WHAT IS THE FAILURE? WHAT IS HAPPENING WITH THESE PARTS?) TO SERVICE@CENTRICITY.COM WILL REVIEW ONCE SUBMITTED, THANK YOU!
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Refer to MFG for Sealed System
HELLO, PLEASE REFER CUSTOMER TO MFG FOR SEALED SYSTEM REPAIR, PER USER MANUAL SS IS COVERED BY MFG FOR 5 YEARS. THANK YOU
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Part NLA
PART IS NLA FROM ALL VENDORS (ENCOMPASS, MARCONE, PARTS TOWN, RELIABLE PARTS, REPAIR CLINIC, GRP, TRIBLES, UED, V&V PARTS, SHOP JIMMY, DEY PARTS, EBAY, AMAZON,
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